Shipping and Return Policy

for Shauryadevansha Enterprises

Last Updated: [27-11-2024]

Thank you for shopping with Shauryadevansha Enterprises. We are committed to providing you with the best service possible. Below are the details of our shipping and return policies.1. Shipping PolicyAt Shauryadevansha Enterprises, we offer reliable shipping services to ensure your orders arrive safely and on time.Shipping Locations:We currently offer shipping services within [mention shipping regions, e.g., Lucknow, Uttar Pradesh, etc.]. If you're located outside of these areas, please contact us directly to inquire about shipping options.Processing Time:All orders are processed within 1-2 business days after receiving your order confirmation email. Orders are not shipped or delivered on weekends or holidays.Shipping Costs:Shipping charges will be calculated at checkout and depend on the delivery location and the size of the order. For orders over [mention any free shipping conditions, e.g., INR 1000], shipping may be free within select areas.Delivery Times:Delivery times vary based on the shipping location. Typically, delivery takes between [insert number of days, e.g., 3-7 business days]. Please note that delivery times are estimates and may vary depending on the shipping carrier.Tracking:Once your order has been shipped, you will receive an email with a tracking number to help you monitor the status of your delivery.Order Issues:If your order is delayed or there is a shipping issue, please contact us immediately at shauryadevanshaenterprises@gmail.com or call us at 7408917852 for assistance.2. Return and Exchange PolicyWe want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we accept returns and exchanges under the following conditions:Eligibility for Returns and Exchanges:Returns and exchanges are only accepted for products that are:Defective or damaged upon arrival.Not as described on the website.Returns and exchanges must be requested within 14 days of receiving your order. Products must be in their original condition, unused, and with the original packaging.Non-Returnable Items:Some products, such as:Personalized or custom items.Opened electronics (if sealed packaging is tampered with).Hygiene-related products (e.g., earbuds, neckbands) may not be eligible for return or exchange for health and safety reasons.Return Process:To initiate a return or exchange, please contact us via:Email: shauryadevanshaenterprises@gmail.comPhone: 7408917852In your message, please include:Your order number.A brief description of the issue (e.g., damaged, incorrect item received).Photographic evidence (if applicable).Once we review your request, we will provide instructions on how to return the product.Return Shipping Costs:Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item. We will cover the return shipping cost in such cases.Refunds:After we receive and inspect the returned product, we will issue a refund to the original payment method. Please note that it may take up to 7-10 business days for the refund to appear in your account, depending on your payment provider.Exchanges:If you prefer to exchange a product, we will process the exchange after receiving and inspecting the returned item. The new item will be shipped to you once the return is completed.3. Damaged or Incorrect ItemsIf you receive a damaged or incorrect item:Please contact us within 48 hours of receiving the product.Provide a description of the issue along with photos of the damaged or incorrect product.We will either issue a refund, send a replacement item, or find another solution based on your preference.Contact Information: For any questions or concerns regarding shipping or returns, please feel free to contact us:Email: shauryadevanshaenterprises@gmail.comPhone: 7408917852Address: Shivpuri Road, near DTDC, Ganeshpur Rahmanpur, Chinhat, Lucknow - 226028, Uttar Pradesh, India.Thank you for shopping with Shauryadevansha Enterprises!